Why Aren't Employers Calling Me?

Last week I posted a question to job seekers: "What is the most frustrating part of the job search?"

A common response: "Waiting to hear from potential employers."

The harsh truth: You're not going to hear from most of them. And you just have to expect that.

I applied for a job that was posted on a job board // You have almost zero chance of hearing from them unless they want to interview you. As I mentioned in last week's post, we had almost 200 people apply for one job (many of them were unqualified "carpet bombers" who apply for everything because "you never know"). This is not an uncommon number for a job board posting. The only people who heard from us were those we interviewed. We don't have the people to respond to 200 applicants (remember, we're looking to add someone, so we're already short-handed). That's how it is everywhere.

I sent in a blind resume // See above.

I applied to a job posting on their website // You might hear from them. But most likely it will be a generic "We received your application" auto response.

I sent in a resume because I heard they had an opening // Again, you might hear from them.

No point in being frustrated. You can't change the fact you aren't hearing back from them when they aren't interested. But here's my question to you: why aren't they interested?

• Did you apply for something you were highly (not just slightly) qualified for?
• Did you tailor your resume to the job description?
• Did you write a resume that makes you stand out?
• Did you list only relevant experience? (We're looking for quality, not quantity.)
• Did you make sure there were no mistakes in your cover letter and resume?
• Did you follow all their instructions for submitting an application?
• Did you send it in on time?
• Did you sound professional?

Lastly, if you are only applying for jobs that have been posted, that's a big part of the problem. Most jobs are found through networking. We'll talk about that more next time.

The reality is you'll seldom hear back from places you've applied. Just expect that. Let's face it: you only want to hear back from them if they are interested in you anyway.

So make sure they will be interested.

Next time: How to network.

How to Stand Out Among Hundreds of Resumes

(Sorry I've been away so long. Work, ya know. I figured with all the upcoming graduations, now was the time to jump back into regular posting.)

Almost 200 resumes. That's how many resumes we received for a recent job posting.

Among that many resumes, imagine how easy it is to get lost in the pile. Of those 200 resumes, only half made it to my desk. I then eliminated 75% of them after only about 20-30 seconds with each.

That took us down to 25. Which we quickly whittled to 12. That means we eliminated 95% of the resumes without too much trouble (even though it took several hours to get through all of them).

How did those 12 people continue to make the cut and get the all-important phone interview? Simple. They followed these guidelines:

• Qualified // I know this sounds obvious, but the first 50% were eliminated because they weren't even close to qualified. They were carpet-bombers. They sent out their resume to anything out there. They wasted their time – and ours. Which also means they didn't spend enough time focusing on jobs they were qualified for – and may have missed out on landing.
• Relevant information // All the information on the resume was relevant to the job we were looking to fill. They left out their coffee shop job, their sorority "responsibilities" and the bullshit info that career services always tells you to put on your resume.
• Concise, yet specific // Made it easy for the reviewers to find the most important information on their resume. If reviewers have to wade through a bunch of crap to get to what they want, they are likely to bail out of the resume. Remove all extraneous information. Think and rethink every word on your resume.
• Followed directions // Simple, right? You'd be amazed at how many people didn't follow even the simplest directions. We asked each candidate to answer a few quick questions. There were a few very qualified people who failed to do what we asked. They were eliminated from consideration. It told us they didn't pay attention – which meant they weren't right for the job. Stupid way to miss out on a job.
• Made us believe // Lastly, they made us believe they were specifically interested in the job we were looking to fill – not just any old job. Their resume was geared towards the job. Their cover letter was specific and not just a template. And they followed all the above steps.

Amazingly, standing out among 200 resumes is easier than you think. You just have to do a few simple things.

Good luck in your search.

Surviving a Long Job Search

Michael Wells, my former intern, started his first job in December after an 18-month search. Here's his take on what kept him going during his long search. (I'll return soon with a new batch of posts. Send your questions my way.)

So, you just graduated, or perhaps graduated a while ago, and you're looking for the first company that will take a chance on you. The bills are piling up. The six-month grace period on your loans is coming – or gone. You're looking for a spark of life on the internet – anything that will give you direction or hope.

I spent a year and a half looking for my first job. And the most important thing I learned? Perseverance. The ability to keep moving forward, in spite of difficulties, obstacles or discouragement.

These are the things that kept me moving forward and may help you:

1. Find an unpaid internship. The experience is worth more than money.
2. Set up informational interviews. (Don't roll your eyes.) It's a great way to build your network.
3. Know the top ten places you want to work. And know them inside and out.
4. Network, network, network. When you think you've networked enough, network some more.
5. Keep in touch with your contacts.
6. Find things that draw you closer to what you ultimately want to do. Subscribe to Ad Age, Communications Arts, etc.; join the local American Advertising Federation chapter or other local industry associations; get involved in charity work; take more classes; read industry books.)
7. Form a virtual agency. I did. Gather together people in the same boat as you and find a pro bono client to create work for.
8. Start freelancing.
9. Work social media. You'll be amazed at the number of positions posted through LinkedIn, Twitter or Facebook that you won't see anywhere else.

In the end, you've got to love this business. And be willing to work through all the crap that is between you and your first job. Remember, at any moment, your first job is right around the corner. Keep moving forward and you'll find it.

Happy hunting!

Michael Wells

Practice and Polish to Get Hired

Guest post from Kathryn Lorenzen, Principal/Career Development Coach with AfterSchool Career Workshops (Much of what I write about, I learned from Kathryn.)

If you’re a soon-to-graduate senior, I don’t mean to scare you, but…the unemployment rate among young college graduates is the highest in the overall population (as high as 18% in some areas), the highest it’s been since the government started counting in 1948. And because so many firms are deferring hires of entry-level talent, a high percentage of graduates are not finding jobs in their chosen fields.

What that means is that you must be as competitive as you can possibly be in order to get hired. You must be smart in your research, how you organize yourself, how you network and communicate, how you interview, and how you build your support system.

The most successful job-seekers, those who get an offer for the job they want, have practiced and drilled and mastered the basic, building-block skills. They have crafted their own personal marketing statements, they can introduce themselves and initiate effective networking conversations, they can tailor a resume and cover letter for target companies, they can present themselves professionally in an interview, and they know how to negotiate an offer. Hiring managers look not only for competence, but also for polished communication and confidence.

These are skills that can be practiced in classrooms and workshops, and with mentors, counselors, and peers. There is no substitute for practice! The most important things to practice include: what you say about yourself; how you describe what you’re looking for; how you ask others to help you; what you say in dialogue with an interviewer; and how you follow up after the interview.

Here is some good news. There’s a whole new way for you to prepare to compete effectively for the job you want. Lisa Correu and I have created AfterSchool Career Workshops, which kick off next week. Each workshop is a self-contained, one-day session which covers all the bases and equips you to leave with a game plan and all the tactics you need to make it happen. We’ve had lots of terrific support in putting this together, including our logo design courtesy of Springboard Creative (thanks, Kevin!), and we’ve poured our collective experience as recruiters and hiring managers into giving you intensive coaching and guidance.

Our first sessions will take place next week, on December 9 and December 12 in Kansas City, MO. If you’d like to be our guest as we bring this training to the market, we’d like to give you an opportunity to attend free! (We will be charging $125+ after January 1^st.) In return, we’ll ask you to provide us some video feedback on the content during the final half hour.

If you’re interested in attending free (this is a one-time-only opportunity), visit our website and email us through the Contact Us button before Monday, December 7. While you’re there, be sure to read the list of everything you’ll learn, check out our blog (tips galore), and help yourself to the free downloads.

Let’s get new graduates hired!

Show, Don't Tell

I review a lot of student portfolios. Right up front, I ask students what they want to do for a living.

"I want to be in advertising."

And then I don't see a single ad.

"I want to be a magazine designer."

And I see nothing but logos and posters.

If you want to be in advertising, your portfolio better be full of concepts. If you want to be a magazine designer, you need to show editorial work. Etc., etc., etc.

I'm not going to take your word for it that you can create ads, write taglines, design logos, animate videos or anything else. You have to show me.

Don't have the kind of work in your portfolio you would like to do? Simple. Create it.

Your portfolio doesn't have to be full of graded student projects. It doesn't matter if it was for class or not. I just want proof you can do the work. And do it well.

Show me that, and you might get the job.

Don't Derail Your Job Search With This Mistake

There's one consistent mistake I see that completely derails a person's job search. And I'm seeing it more and more.

Disappearing.

I don't know if people get frustrated, embarrassed or just lose their desire, but I'm seeing way too many job seekers drop out of sight. As important as networking is in any job search, disappearing (for even a little while) will ensure that your chances of getting a job will come to a screeching halt.

I know quite a few people looking for work (happens when you write a career blog). However, if I hear of a job opening, maybe a quarter of those people will come to mind. I have no idea if the rest are still looking (I assume they are) because I haven't heard from them in months. Which means they may miss out on a great opportunity.

Keep yourself visible. Go to industry events. Volunteer. Post regularly on Facebook, Twitter or LinkedIn. Let people know you are out there. If you disappear, you effectively end your chances of finding out about available jobs. Because, if you are counting solely on job boards, you are, to put it bluntly, screwed.

I've mentioned before that finding a job is your full-time job. So set aside a part of everyday to follow up with a set number of people. Don't be afraid to let them know you are actively seeking employment. And remember, at the end of every conversation, ask "Do you know anyone else I should be talking to?"

How will people know you are looking for a job if you don't tell them?

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Writer's Note: Funny I should write about disappearing after having disappeared from this blog for the past six weeks. Sorry about that. Anything you want me to write about? Just post a comment with a question and I'll be sure to cover it, or get back to you.

And You Are... ?

Last night I attended a great Art+Copy Club event.

My favorite part of those events is the networking (and, no, not for the beer). I love talking to old friends and meeting new people. In fact, I'm the guy who goes around the room and tries to talk to everyone.

It's not uncommon for people to come up to me at these events. What throws me is when we're a minute or two into conversation and the person makes a comment that makes me realize we've met before. I then spend the next few minutes trying to remember where.

Sometimes it's someone who's heard me speak. Or someone who's portfolio I've reviewed. Or someone I talked to at the last event.

When you approach someone at an event like this, reintroduce yourself and remind them how you met ("You reviewed my portfolio last spring."). Usually that reminder will do the trick and they'll remember you. It's rare that I just don't remember someone.

That little memory trigger will keep them engaged in your conversation instead of trying to remember where you met before.

It also allows them to introduce you to other people. The whole point of networking.